FAQ (Frequently Asked Questions)

Here are some of the questions most frequently asked by our customers. Once youíve read through this section, if you find that some of your questions or concerns were not answered, please feel free to contact us. Weíll be happy to assist you.

Q. What is 1-888-EZ1-JUNK?

A. EZ1-JUNK is a complete junk removal company servicing the New York City area. Established in [2003] as a local business, our #1 priority is to provide the most friendly, reliable and easy junk removal service in town. Weíll remove your junk faster and cleaner than anyone else. Get rid of all un-wanted items from your home or business with one simple phone call. Stop turning to companies that donít care about the community or the people who live there. Instead, look to the guys who know the area and are dedicated to keeping our community safe and clean for a greener and brighter future.

Q. What kind of items do you remove?

A. We can remove almost any items that are non-toxic and non-hazardous from your home or business. Do you have something that isnít listed below? Not a problem! Just let us know what it is.

  • Home: Sofas, chairs, mattresses, rugs, tables, drawers, books, boxes, clothes, washers, dryers, TVs, stereos, game consoles, computers, printers, refrigerators, freezers, kitchen or household appliances, bicycles, toys, and more
  • Office: Filing cabinets, desks, chairs, printers, fax machines, projectors, copy machines, air conditioners, fans, boxes, old documents, magazines, books, newspapers, etc.
  • Outdoors: Assorted yard waste, leaves, branches, grass, soil, dirt, concrete, bricks, sand, stone, pots, patios, tubs, barbecue grills, old tools, sheds, gates, fences, wood, etc.
  • Construction waste: Drywall, plywood, tiles, pallets, plaster, roofing, wood, windows, concrete, bricks, stone, siding, roofing, etc.
  • Items we cannot remove: Paint, chemicals, solvents, oil, asbestos, and other toxic or hazardous waste, See more items
Q. Are you licensed and insured?

A. Yes, Owners, trucks and employees are fully licensed and insured.

Q. What do you do with the junk?

A. We aim to be as environmentally-friendly as we can, so we recycle & donate as much as possible. All other items are hauled to local transfer stations.

Q. Why canít you remove toxic or hazardous materials?

A. Our trucks and drivers are not currently licensed to carry or transport toxic or hazardous materials. Please contact your local recycling or Waste management hotline for further assistance.

Q. How much does it cost?

A. Our rates are based on volume. So it depends on how much space your junk fills up our truck. Our prices include all labor, hauling and disposal fees so there are no hidden costs. We will provide a free estimate that clearly outlines all prices for you before we begin the job. See our EZ price

Q. Can you give me an exact price over the phone or on-line?

A. Until we see the amount of junk you have, it is often difficult to provide an exact estimate of how much space your junk will fill up our truck. But we will be happy to send someone out there to review your items and provide you with a free estimate.

Q. How big is your truck?

A. The box size of our truck is 12 feet long, 8 feet wide and 5 feet high, or 480 total sq. ft. But more important is how you load the truck. Our friendly crews are professional and experienced. They know how to pack everything in nice and neat.

Q. What payment types do you accept?

A. We accept VISA, Master, Debit card, Cash, and Money orders.

Q. Do I have to be at the site while the job is done?

A. Yes. In most cases, we prefer our customers to be on site. But if you are unable to, our crews can work with you over the phone to establish the terms and conditions of the job. And special arrangements will be made to ensure that the job is completed in the cleanest and safest way.

Q. Why should I choose 1-888-EZ1-JUNK instead of hiring a dumpster?

A. Thatís simple. First, our friendly and professional crews come to your place and do all the work and clean up for you. Second, we only charge by the volume that your junk fills up our truck. On the other hand, when you hire a dumpster, you have to pay for the entire dumpster, regardless of whether you fill it or not. Do you want to see a big and obtrusive dumpster sitting on your property? And remember, you have to load the dumpster. Donít waste your time and energy. Call 1-888-EZ1-JUNK for all of your junk removal needs! You will be satisfied with the results.

Q. Can you move any items from one place to another?

A. No. We are not a registered or licensed moving company. Our equipment can only be used for the loading and hauling of junk. Please contact your local moving company.

Q. Can you remove junk during after-hours?

A. Special arrangements can always be made to fit your needs. Please contact us to discuss what your options are.

Q. When should I book an appointment?

A. Call NOW! 1-888-EZ1-JUNK (391-5865) or book-online! 24 hours and 7 days, The sooner you call us, the sooner we can get a crew out to you.

Book Online | FAQs | How we price | Service Area | Contact us
Copyright (c) 2010 1888EZ1JUNK & Good News USA Corp. All right reserved.